01 / THE GXD MODEL

OUTCOMES,
NOT EFFORT.

OUTCOMES,
NOT EFFORT.

OUTCOMES,
NOT EFFORT.

GXD is an outcome-led technology consulting company. We combine human judgement with synthetic intelligence to define, deliver and govern technology outcomes, starting with deep Salesforce expertise.

HUMANINTELLIGENCEJudgementExperienceContextCreativityRelationshipsCommercial awarenessDomain expertiseEthical decision-makingSYNTHETICINTELLIGENCESpeedScalePattern recognitionData synthesisConsistencyMulti-perspective analysisRapid iterationKnowledge retentionGXD.DEFINED OUTCOMESHUMANINTELLIGENCEJudgementExperienceContextCreativityRelationshipsCommercial awarenessDomain expertiseEthical decision-makingSYNTHETICINTELLIGENCESpeedScalePattern recognitionData synthesisConsistencyMulti-perspective analysisRapid iterationKnowledge retentionGXD.DEFINEDOUTCOMESHUMANINTELLIGENCEJudgementExperienceContextCreativityRelationshipsCommercial awarenessDomain expertiseEthical decision-makingSYNTHETICINTELLIGENCESpeedScalePattern recognitionData synthesisConsistencyMulti-perspective analysisRapid iterationKnowledge retentionGXD.DEFINED OUTCOMES
HUMANINTELLIGENCEJudgementExperienceContextCreativityRelationshipsCommercial awarenessDomain expertiseEthical decision-makingSYNTHETICINTELLIGENCESpeedScalePattern recognitionData synthesisConsistencyMulti-perspective analysisRapid iterationKnowledge retentionGXD.DEFINED OUTCOMESHUMANINTELLIGENCEJudgementExperienceContextCreativityRelationshipsCommercial awarenessDomain expertiseEthical decision-makingSYNTHETICINTELLIGENCESpeedScalePattern recognitionData synthesisConsistencyMulti-perspective analysisRapid iterationKnowledge retentionGXD.DEFINEDOUTCOMESHUMANINTELLIGENCEJudgementExperienceContextCreativityRelationshipsCommercial awarenessDomain expertiseEthical decision-makingSYNTHETICINTELLIGENCESpeedScalePattern recognitionData synthesisConsistencyMulti-perspective analysisRapid iterationKnowledge retentionGXD.DEFINED OUTCOMES
HUMANINTELLIGENCEJudgementExperienceContextCreativityRelationshipsCommercial awarenessDomain expertiseEthical decision-makingSYNTHETICINTELLIGENCESpeedScalePattern recognitionData synthesisConsistencyMulti-perspective analysisRapid iterationKnowledge retentionGXD.DEFINED OUTCOMESHUMANINTELLIGENCEJudgementExperienceContextCreativityRelationshipsCommercial awarenessDomain expertiseEthical decision-makingSYNTHETICINTELLIGENCESpeedScalePattern recognitionData synthesisConsistencyMulti-perspective analysisRapid iterationKnowledge retentionGXD.DEFINEDOUTCOMESHUMANINTELLIGENCEJudgementExperienceContextCreativityRelationshipsCommercial awarenessDomain expertiseEthical decision-makingSYNTHETICINTELLIGENCESpeedScalePattern recognitionData synthesisConsistencyMulti-perspective analysisRapid iterationKnowledge retentionGXD.DEFINED OUTCOMES

02 / A DIFFERENT MODEL

02 / A DIFFERENT MODEL

CONSULTING WAS BUILT FOR A DIFFERENT ERA.

CONSULTING WAS BUILT FOR A DIFFERENT ERA.

CONSULTING WAS BUILT FOR A DIFFERENT ERA.

Clients buy teams. Teams sell time.

Clients buy teams. Teams sell time.

The traditional model measures delivery in people, days and utilisation. Complexity adds people. Delay adds cost. Expertise is constrained by availability.

The traditional model measures delivery in people, days and utilisation. Complexity adds people. Delay adds cost. Expertise is constrained by availability.

Technology has changed. The model hasn’t. GXD is rebuilding it.

Technology has changed. The model hasn’t. GXD is rebuilding it.

03 / GXD PROGRESS

03 / GXD PROGRESS

GXD Progress.

THE CONSULTING
ORGANISATION, ENCODED.

THE CONSULTING
ORGANISATION, ENCODED.

GXD Progress brings specialist delivery roles into one coordinated system. Its design combines synthetic-intelligence capabilities with senior expertise across requirements, architecture, implementation and validation.

PROGRAMME MANAGEMENTCoordinates delivery end to end.SECURITY & COMPLIANCEReviews risk and controls throughout.BUSINESS REQUIREMENTDomainExpertBusinesscontextBusinessAnalystRequirementsand criteriaConsultantPlatform fitEnterpriseArchitectSystemboundariesUX/UIUser journeysSalesforceArchitectSolution designBuilderImplementationTesterAcceptanceevidenceRevise and retestDEFINED OUTCOMEValidated against agreed criteriaPROGRAMME MANAGEMENTPLAN · TRACK · COORDINATE · RISK · REPORTSECURITY & COMPLIANCECHALLENGE · ASSURE · CONTROL · COMPLY01DOMAIN02BA03CONSULTANT04EA05UX/UI06SFARCHITECT07BUILDER08TESTER09OUTCOMEPROGRAMME MANAGEMENTPlan · Track · Coordinate · DependenciesRisks · Decisions · Remove blockers · Report01Domain Expert02Business Analyst03Consultant04Enterprise Architect05UX/UI06Salesforce Architect07Builder08Tester09Defined OutcomeSECURITY & COMPLIANCEChallenge · Assure · Mitigate riskStandards · Privacy · Regulatory requirements
PROGRAMME MANAGEMENTCoordinates delivery end to end.
BUSINESS REQUIREMENTThe opportunity or problem
Domain ExpertBusiness context
Business AnalystRequirements and criteria
ConsultantPlatform fit
Enterprise ArchitectSystem boundaries
UX/UIUser journeys
Salesforce ArchitectSolution design
BuilderImplementation
TesterAcceptance evidence
Tester → BuilderRevise and retest when validation identifies rework.
DEFINED OUTCOMEValidated against agreed criteria
SECURITY & COMPLIANCEReviews risk and controls throughout.
PROGRAMME MANAGEMENTCoordinates delivery end to end.SECURITY & COMPLIANCEReviews risk and controls throughout.BUSINESS REQUIREMENTDomainExpertBusinesscontextBusinessAnalystRequirementsand criteriaConsultantPlatform fitEnterpriseArchitectSystemboundariesUX/UIUser journeysSalesforceArchitectSolution designBuilderImplementationTesterAcceptanceevidenceRevise and retestDEFINED OUTCOMEValidated against agreed criteriaPROGRAMME MANAGEMENTPLAN · TRACK · COORDINATE · RISK · REPORTSECURITY & COMPLIANCECHALLENGE · ASSURE · CONTROL · COMPLY01DOMAIN02BA03CONSULTANT04EA05UX/UI06SFARCHITECT07BUILDER08TESTER09OUTCOMEPROGRAMME MANAGEMENTPlan · Track · Coordinate · DependenciesRisks · Decisions · Remove blockers · Report01Domain Expert02Business Analyst03Consultant04Enterprise Architect05UX/UI06Salesforce Architect07Builder08Tester09Defined OutcomeSECURITY & COMPLIANCEChallenge · Assure · Mitigate riskStandards · Privacy · Regulatory requirements
PROGRAMME MANAGEMENTCoordinates delivery end to end.
BUSINESS REQUIREMENTThe opportunity or problem
Domain ExpertBusiness context
Business AnalystRequirements and criteria
ConsultantPlatform fit
Enterprise ArchitectSystem boundaries
UX/UIUser journeys
Salesforce ArchitectSolution design
BuilderImplementation
TesterAcceptance evidence
Tester → BuilderRevise and retest when validation identifies rework.
DEFINED OUTCOMEValidated against agreed criteria
SECURITY & COMPLIANCEReviews risk and controls throughout.
PROGRAMME MANAGEMENTCoordinates delivery end to end.SECURITY & COMPLIANCEReviews risk and controls throughout.BUSINESS REQUIREMENTDomainExpertBusinesscontextBusinessAnalystRequirementsand criteriaConsultantPlatform fitEnterpriseArchitectSystemboundariesUX/UIUser journeysSalesforceArchitectSolution designBuilderImplementationTesterAcceptanceevidenceRevise and retestDEFINED OUTCOMEValidated against agreed criteriaPROGRAMME MANAGEMENTPLAN · TRACK · COORDINATE · RISK · REPORTSECURITY & COMPLIANCECHALLENGE · ASSURE · CONTROL · COMPLY01DOMAIN02BA03CONSULTANT04EA05UX/UI06SFARCHITECT07BUILDER08TESTER09OUTCOMEPROGRAMME MANAGEMENTPlan · Track · Coordinate · DependenciesRisks · Decisions · Remove blockers · Report01Domain Expert02Business Analyst03Consultant04Enterprise Architect05UX/UI06Salesforce Architect07Builder08Tester09Defined OutcomeSECURITY & COMPLIANCEChallenge · Assure · Mitigate riskStandards · Privacy · Regulatory requirements
PROGRAMME MANAGEMENTCoordinates delivery end to end.
BUSINESS REQUIREMENTThe opportunity or problem
Domain ExpertBusiness context
Business AnalystRequirements and criteria
ConsultantPlatform fit
Enterprise ArchitectSystem boundaries
UX/UIUser journeys
Salesforce ArchitectSolution design
BuilderImplementation
TesterAcceptance evidence
Tester → BuilderRevise and retest when validation identifies rework.
DEFINED OUTCOMEValidated against agreed criteria
SECURITY & COMPLIANCEReviews risk and controls throughout.

04 / WHY THE MODEL WORKS

04 / WHY THE MODEL WORKS

SPECIALIST INPUT WHERE IT MATTERS

The relevant disciplines contribute where the work requires them.

SPECIALIST INPUT WHERE IT MATTERS

The relevant disciplines contribute where the work requires them.

CONTEXT THAT STAYS WITH THE WORK

Requirements, decisions and evidence remain connected rather than being reconstructed at each handoff.

CONSISTENT REVIEW AND VALIDATION

Defined responsibilities, review points and acceptance criteria provide a common delivery discipline.

LESS REPETITION. MORE USEFUL WORK.

Shared context and structured handoffs are designed to reduce avoidable duplication and rework.

05 / THE OUTCOME MODEL

05 / THE OUTCOME MODEL

DEFINE THE OUTCOME FIRST.

DEFINE THE OUTCOME FIRST.

DEFINE THE OUTCOME FIRST.

Establish what needs to be achieved: success criteria, scope, dependencies, assumptions and acceptance criteria. Then determine the most effective way to deliver it.

Establish what needs to be achieved: success criteria, scope, dependencies, assumptions and acceptance criteria. Then determine the most effective way to deliver it.

INTENT

What needs to be achieved.

DEFINE

Scope and acceptance criteria.

DELIVER

Reach the agreed end-state.

VALIDATE

Assess against agreed criteria.

Our value is measured by what we achieve, not by how much effort we consume.

Our value is measured by what we achieve, not by how much effort we consume.

06 / GXD GUARDIAN + LIBRARIAN

06 / GXD GUARDIAN + LIBRARIAN

GXD Guardian.

DELIVERY CREATES VALUE.
GOVERNANCE PROTECTS IT.

DELIVERY CREATES VALUE.
GOVERNANCE PROTECTS IT.

GXD Guardian brings platform knowledge, organisational context and agreed standards into the review of technology change. Librarian is the knowledge core behind that governance.

GXD GUARDIANGOVERN · CONTROL · ASSURELIBRARIANKNOWLEDGE · CONTEXTINTELLIGENCEPOLICIESACCESSDATARISKCOMPLIANCEMONITORINGETHICSIMPROVEMENTGXD GUARDIANGOVERN · CONTROL · ASSURELIBRARIANKNOWLEDGE · CONTEXT · INTELLIGENCEPOLICIESACCESSDATARISKCOMPLIANCEMONITORINGETHICSIMPROVEMENT
GXD GUARDIANLIBRARIANKNOWLEDGE · CONTEXTINTELLIGENCE
POLICIES
ACCESS
DATA
RISK
COMPLIANCE
MONITORING
ETHICS
IMPROVEMENT
GXD GUARDIANGOVERN · CONTROL · ASSURELIBRARIANKNOWLEDGE · CONTEXTINTELLIGENCEPOLICIESACCESSDATARISKCOMPLIANCEMONITORINGETHICSIMPROVEMENTGXD GUARDIANGOVERN · CONTROL · ASSURELIBRARIANKNOWLEDGE · CONTEXT · INTELLIGENCEPOLICIESACCESSDATARISKCOMPLIANCEMONITORINGETHICSIMPROVEMENT
GXD GUARDIANLIBRARIANKNOWLEDGE · CONTEXTINTELLIGENCE
POLICIES
ACCESS
DATA
RISK
COMPLIANCE
MONITORING
ETHICS
IMPROVEMENT

07 / EXPERTISE

07 / EXPERTISE

BUILT FROM EXPERIENCE.
STARTING WITH SALESFORCE.

BUILT FROM EXPERIENCE.
STARTING WITH SALESFORCE.

BUILT FROM EXPERIENCE.
STARTING WITH SALESFORCE.

Salesforce is our first deep technology specialism, where our current expertise and credibility are strongest. It is the starting point for a broader model of technology consulting.

Salesforce is our first deep technology specialism, where our current expertise and credibility are strongest. It is the starting point for a broader model of technology consulting.

08 / LET’S TALK

08 / LET’S TALK

WHAT OUTCOME ARE YOU TRYING TO ACHIEVE?

WHAT OUTCOME ARE YOU TRYING TO ACHIEVE?

WHAT OUTCOME ARE YOU TRYING TO ACHIEVE?

TECHNOLOGY
CONSULTING.
REBUILT.

TECHNOLOGY
CONSULTING.
REBUILT.