COMPANY

COMPANY

Built around the work
that crosses boundaries.

Sean Harrison-Smith
Salesforce architect and founder of GXD

GXD brings together Salesforce expertise, an understanding of organisations and responsibility for delivery. We help make sense of complex situations and take the agreed work forward.

01 / EXPERIENCE BEHIND THE MODEL

01 / EXPERIENCE BEHIND THE MODEL

The experience
behind GXD.

The experience
behind GXD.

The experience
behind GXD.

“I’ve spent years being brought into complex Salesforce environments where the challenge extended well beyond Salesforce itself. Different teams. Connected systems. Processes that had evolved over time. Decisions made by people who had since moved on.”

“My work has been to understand how those pieces fit together, work through competing needs and make changes that work for the organisation. That experience is the foundation of GXD.” Sean Harrison-Smith

02 / THE GXD MODEL

02 / THE GXD MODEL

Experience shapes the judgement.
Our systems support the work.

Experience shapes the judgement.
Our systems support the work.

Experience shapes the judgement.
Our systems support the work.

CLARITY

CLARITY

CLARITY

Explain what we know, what remains uncertain and what we recommend.

OWNERSHIP

OWNERSHIP

OWNERSHIP

Agree who is responsible and carry out the work we commit to.

ACCOUNTABILITY

ACCOUNTABILITY

ACCOUNTABILITY

Keep decisions visible and check delivery against agreed criteria. People remain accountable for the commitments GXD makes.

03 / HOW GXD OPERATES

03 / HOW GXD OPERATES

START WITH THE RESULT.

START WITH THE RESULT.

START WITH THE RESULT.

01 / DEFINE THE OUTCOME FIRST

01 / DEFINE THE OUTCOME FIRST

01 / DEFINE THE OUTCOME FIRST

Agree what will be delivered and how it will be accepted.

Agree what will be delivered and how it will be accepted.

02 / APPLY THE RIGHT EXPERTISE

02 / APPLY THE RIGHT EXPERTISE

02 / APPLY THE RIGHT EXPERTISE

Bring the relevant specialist capabilities and senior judgement to the work.

Bring the relevant specialist capabilities and senior judgement to the work.

03 / RETAIN CONTEXT AND DECISIONS

03 / RETAIN CONTEXT AND DECISIONS

03 / RETAIN CONTEXT AND DECISIONS

Keep requirements, rationale and evidence connected as delivery develops.

Keep requirements, rationale and evidence connected as delivery develops.

04 / VALIDATE AGAINST AGREED CRITERIA

04 / VALIDATE AGAINST AGREED CRITERIA

04 / VALIDATE AGAINST AGREED CRITERIA

Assess the work against the end-state and acceptance criteria agreed at the start.

Assess the work against the end-state and acceptance criteria agreed at the start.

05 / PROTECT THE RESULT THROUGH GOVERNANCE

05 / PROTECT THE RESULT THROUGH GOVERNANCE

05 / PROTECT THE RESULT THROUGH GOVERNANCE

Carry useful delivery knowledge into ongoing review and decisions about change.

Carry useful delivery knowledge into ongoing review and decisions about change.

GXD Inspect.

A free initial inspection using GXD’s AI-driven tooling and human review. Agree the coverage and establish whether further work is justified.

GXD Remediate.

Fixed-price corrections to your existing Salesforce estate. Agree the outcomes, responsibilities and acceptance criteria before delivery begins.

04 / THE PRODUCT FAMILY

04 / THE PRODUCT FAMILY

Our experience and systems
work together.

Our experience and systems
work together.

Our experience and systems
work together.

GXD Assess.

Assessment that turns Salesforce uncertainty into evidence-backed priorities and a practical improvement roadmap.

GXD Advance.

Ongoing senior Salesforce guidance for businesses: a maintained roadmap, reviewed decisions and direction for the team doing the work.

GXD Impact.

Ongoing senior Salesforce guidance for charities: an improvement plan matched to mission, budget and staff capacity.

GXD Progress.

GXD Progress connects requirements, specialist work and validation. Our AI instruments support delivery, with people directing and reviewing the work.

GXD Guardian.

GXD Guardian supports informed review against platform knowledge, your standards and existing decisions.

LIBRARIAN

LIBRARIAN

The knowledge core within GXD Guardian, retaining the sources, decisions and context behind the review.

05 / START A CONVERSATION

05 / START A CONVERSATION

Tell us about the situation you need to make work.

Tell us about the situation you need to make work.

Tell us about the situation you need to make work.

CLARITY. OWNERSHIP. ACCOUNTABILITY.